Terms & Conditions
Last updated: [21-11-2025]
Welcome to White Co India.
By accessing or using our website (www.whitecoindia.com) and purchasing our products, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. General Information
White Co India (“we”, “us”, “our”) operates this website to offer sustainable clothing and related services.
These Terms apply to all users of the site, including browsers, customers, merchants, and contributors.
If you do not agree with these Terms, please refrain from using our website.
2. Eligibility
By using our website, you confirm that you are:
- At least 18 years old, and
- Legally capable of entering into a binding agreement.
3. Product Information
We strive to display accurate product descriptions, images, and pricing.
However:
- Colours may vary slightly due to screen settings
- Handcrafted items may have minor variations
- Sizes may differ slightly due to natural fabrics
We reserve the right to correct any errors or omissions at any time.
4. Pricing & Payment
- All prices are listed in INR (Indian Rupees) unless stated otherwise.
- Prices may change at any time without notice.
- Payments must be completed at checkout using the options available on the website.
- Orders are confirmed only after successful payment.
5. Shipping & Delivery
Shipping timelines, charges, and delivery details are explained in our Shipping & Delivery Policy.
By placing an order, you agree to these terms.
We are not responsible for:
- Delays caused by courier partners
- Incorrect addresses provided by the customer
6. Returns, Exchanges & Cancellations
Please refer to our Returns & Exchanges Policy for detailed information.
Key points:
- We accept returns only for eligible items as per our policy.
- Items must be unused, unwashed, and in original condition.
- Certain items may not qualify for return or exchange.
- Cancellation requests can be accepted only if the order has not been shipped.
7. Account Information
When creating an account:
- You must provide accurate and updated information
- You are responsible for maintaining confidentiality of your login details
- We reserve the right to suspend or terminate accounts that violate our policies
8. Intellectual Property
All content on this website—including logos, images, text, graphics, and designs—is the property of White Co India.
You may not:
- Copy
- Reproduce
- Distribute
- Modify
any part of the website without written permission.
9. Prohibited Activities
You agree not to use the website for:
- Fraudulent or unlawful purposes
- Uploading harmful or malicious content
- Violating any local, national, or international laws
- Interfering with security features or server integrity
10. Third-Party Services
Our website may use third-party tools (payment gateways, analytics, shipping partners).
These providers:
- Have their own Terms & Privacy Policies
- Are not controlled by us
We are not responsible for any issues originating from third-party services.
11. Limitation of Liability
White Co India is not liable for:
- Any direct, indirect, or consequential damages
- Loss of data, profits, or goodwill
- Delays or disruptions
- Issues caused by misuse of products
Our maximum liability is limited to the amount paid by you for the product.
12. Privacy
Your personal information is handled according to our Privacy Policy.
By using our website, you consent to the collection, use, and disclosure of information as outlined in the policy.
13. Changes to Terms
We may update these Terms & Conditions at any time.
Changes will be posted on this page with an updated effective date.
Continued use of the website means you accept the revised terms.
14. Governing Law
These Terms are governed by the laws of India.
Any disputes will be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.
15. Contact Us
For any questions regarding these Terms, please contact us at:
📧 support@whitecoindia.com
📍 Auris Serenity, Tower 2, Flat No 1001
New Link Road, Malad West
Mumbai, Maharashtra 400064
India